louishop

Here is the English version of your return policy, written in a clear, professional tone that is standard for e-commerce stores:

Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, you can request a return by following the guidelines below:

• Send an email: To initiate the return process, please contact us at 01kirito@libero.it with your order number and the names of the items you wish to return.
• Timeframe: Your return request must be submitted within 14 days of receiving your package. Requests made after this period cannot be accepted.

To be eligible for a refund, items must be returned in the same condition you received them: unused, unwashed, with all original tags attached, and in their original packaging.

Once your returned items arrive at our warehouse and their condition is verified, we will process your refund.

• Refund Amount: You will be refunded the full price of the returned items.
• Timeline: The funds will appear in your account within 5-7 business days after we receive the products at our warehouse.
• Payment Method: The refund will be automatically issued to your original method of payment.

If you have any questions or need further assistance, please feel free to reach out to us at 01kirito@libero.it!

If you want to tailor this further, let me know:

• Who pays for the return shipping costs (the customer or do you provide a free label)?
• If there are any excluded items (like customized goods or digital downloads) that cannot be returned?

I can quickly update the English text with those details.